Refund Policy

At Techneauty, we strive to provide you with the highest quality beauty technology and gadgets. However, we understand that sometimes a product may not meet your expectations. Our refund policy is designed to ensure your satisfaction while maintaining our commitment to quality.

Eligibility for Refund

To be eligible for a refund, please ensure that your request meets the following criteria:

  • The item must be returned within 30 days of purchase.
  • The product must be unused and in its original packaging.
  • All accessories, manuals, and gift items must be included.

How to Request a Refund

To initiate a refund, please follow these steps:

  1. Contact our customer service team at [email protected] to request a Return Merchandise Authorization (RMA) number.
  2. Pack the item securely and include a copy of your receipt, along with the RMA number.
  3. Ship the package to the address provided by our customer service team.

Refund Processing

Once we receive your returned item, please allow 5-7 business days for the refund to be processed. The refund will be issued to the original payment method used at the time of purchase.

Exceptions

Certain items are not eligible for a refund, including:

  • Gift cards
  • Opened or used beauty products for hygiene reasons

Contact Us

If you have any questions or concerns regarding our refund policy, please don’t hesitate to reach out to us at:

Thank you for choosing Techneauty! We appreciate your understanding and look forward to serving you better.